My client’s website was supposed to go live last weekend. Since the website needed to be hosted in Vietnam, I recommended Digipower run by a person I know through a friend of mine from the US. Digipower offers Linux web hosting packages which is one reason why I chose them.
Unfortunately they host their servers in three different locations with FPT. That means they are vulnerable to the network whims of FTP which can, many times, be a bad thing. Since I started using Digipower, I noticed that I can only remain connected, via FTP for a certain length of time. I guess that is a good thing in regards to security but lately, I have been unable to make backups from my client’s account. There seems to be a limit on bandwidth they can use in a specific period of time. In short, I am unable to download a backup of an entire WordPress account which is less than 2000 files.
Not a good thing. Imagine if I had been developing using Joomla or Drupal.
Today things just got worse. My client’s two domains are now suspended even though whois records indicate they are active until 2009. Yep, DNS troubles but who is to blame. In the US I would have complete control of my domains and the nameserver configurations but here, Digipower is taking full responsibility.
Even worse, I cannot even access my client’s website with the given IP address.
Web hosting still has a long ways to go in Vietnam.
Edit: Turns out it was not a DNS issue but a billing issue, per se. We still have bandwidth allocation problems though.
Edit 2: Their firewall was blocking me since I was downloading many files. They stated they corrected the problem. The upload and download speeds were both slow though.